If you would prefer to speak with someone outside of Kinephonics, or if you don’t feel Kinephonics has handled your complaint adequately the NDIS Quality & Safeguards Commission is contactable on: 1800 035 544 (TTY: 133 677) or via their website www.ndiscommission.gov.au
There are also free Advocacy Services available to help support you. We can help connect you to a local Advocacy service or you can find one on the Disability Advocacy Network Australia www.dana.org.au